1. Payment Methods:

• PayFast Integration: Market Minds Academy proudly partners with PayFast, one of South Africa’s premier online payment platforms. Through this collaboration, we provide our users with a seamless and secure payment experience.

• Available Payment Options: Our platform supports a variety of payment methods facilitated by PayFast, including but not limited to credit cards, debit cards, and other recognized online payment systems. Before initiating a transaction, please ensure you possess the requisite rights and permissions for your chosen payment method.

2. Transaction Security with PayFast:

• Data Protection: All financial transactions on our platform are routed through PayFast’s secure gateways. This ensures the utmost protection of your sensitive financial data during the payment process.

• No Storage of Complete Card Details: Market Minds Academy prioritizes your security. We do not retain complete credit card details of our users. Instead, all card processing activities are managed by PayFast, whose security protocols are designed to exceed industry benchmarks.

3. Course Access:

• Immediate Access Post-Payment: Once your payment is successfully processed, you will be granted instant access to the course or courses you’ve purchased.

• System Requirements: To ensure an optimal learning experience, please verify that your device meets the necessary system requirements specified for the course. This ensures smooth access and viewing of course materials.

4. No Refund Policy:

• Value Preservation: At Market Minds Academy, we channel significant resources into the development and curation of our courses. To uphold the quality and exclusivity of our content, we have instituted a no-refund policy.

• Purchase Due Diligence: We urge potential buyers to meticulously read course descriptions, peruse available previews, and ascertain that the course aligns with their educational aspirations prior to purchase.

• Consumer Protection Act Compliance: While we maintain a no-refund policy, we adhere to the Consumer Protection Act of South Africa. In specific circumstances, such as if a course is faulty, not as described, or doesn’t fulfill its intended purpose, we may consider issuing a refund. Please reach out to our customer support for any such concerns.

5. Price Changes:

Dynamic Pricing: Market Minds Academy retains the right to revise the pricing of its courses and associated services without prior intimation. It’s important to note that such modifications will not impact courses that have already been procured.

6. Discounts and Promotions:

• Special Offers: Market Minds Academy occasionally rolls out discounts or promotional prices for select courses. Such offers are time-bound and are valid only for the stipulated duration.

• Terms of Promotions: Each promotional offer is governed by its specific terms and conditions. Users are advised to familiarize themselves with these terms before availing of any discounts.

7. Data Protection:

Protection of Personal Information Act (POPIA) Compliance: Market Minds Academy is committed to safeguarding the personal information of its users. We adhere to the guidelines set by the Protection of Personal Information Act (POPIA) in South Africa. We ensure that user data is stored securely and is not shared with third parties without explicit consent.

8. Dispute Resolution:

• Contact and Support: If you have any concerns or disputes related to payments, refunds, or course access, please contact our dedicated support team at support@marketmindsacademy.co.za

• Escalation Process: If an issue remains unresolved, users can escalate the matter by reaching out to our higher management or legal team. We aim to address and resolve all concerns in a timely and efficient manner.