1. Introduction

Welcome to Market Minds Academy. Market Minds Academy (“we”, “our”, or “us”) values the privacy of its users and is committed to protecting it. This Privacy Policy is designed to inform our users about how we collect, use, and protect their personal information. We are committed to ensuring that we handle your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa. The policy is in line with the Protection of Personal Information Act 4 of 2013 and other relevant South African laws.

 

2. Scope of the Policy

This policy applies to all information collected through our website, mobile applications, and other related services. By using our services, you agree to the collection and use of information in accordance with this policy.

 

3. Information We Collect

3.1 Personal Information

This refers to information that can be used to identify you directly or indirectly. Examples include but are not limited to:

• Name
• Email address
• Phone number
• Physical address
• Payment information

Any other identifier that permits direct or indirect identification of the user.

 

3.2. Non-Personal Information

This refers to data that cannot be used to identify you and may include:

• Usage data (e.g., pages visited, time spent on pages)
• Device data (e.g., type of device, operating system)
• Location data (general location inferred from IP address)

 

3.3.Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. This helps us improve the user experience, understand user preferences, and offer relevant content.

 

4. How We Use Your Information

 

4.1. To Provide and Maintain Our Service

We use your personal information to register you as a user, provide access to our courses, and ensure the website’s optimal performance.

 

4.2. Communication

We may use your contact details to send updates, course information, promotional content, and address any queries or feedback you might have.

 

4.3. Improvement of Services

Non-personal information and usage data help us understand user behavior, which in turn aids in enhancing our website’s functionality and content relevance.

 

4.4. Security

We prioritize the security of user data. We have implemented robust security measures to protect against unauthorized access, alteration, or disclosure. In the unfortunate event of a data breach, we commit to notifying the Information Regulator and affected users within 72 hours.

 

5. Data Protection and Security

 

5.1. Security Measures

We employ a range of security measures, including encryption and authentication tools, to protect and maintain the security, integrity, and availability of your information.

 

5.2. Data Breach Procedure

In the unlikely event of a data breach, we commit to notifying all affected users and relevant authorities within 72 hours, as per the Protection of Personal Information Act’s guidelines.

 

5.3. Data Retention

We retain your personal information only for as long as necessary for the purposes set out in this policy, and in line with our legal obligations and legitimate business interests.

 

6. Sharing and Disclosure of Information

 

6.1. Third-Party Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These third parties have access to your information only to perform specific tasks and are obligated not to disclose or use it for any other purpose.

 

6.2. Legal Compliance

We may disclose your information if required by law, in response to legal requests by public authorities, or to protect our rights and the safety of our users.

 

6.3. Business Transfers

If we undergo a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data becomes subject to a different privacy policy.

 

7. User Rights and Choices

 

7.1 Access and Update

You have the right to access, correct, or update your personal information at any time. We will make reasonable efforts to respond promptly to such requests in line with local regulations.

 

7.2. Deletion

You can request the deletion of your personal information. We will consider and act upon any such requests in accordance with applicable data protection laws.

 

7.3. Opt-out

You have the right to opt-out of receiving marketing communications from us. You can exercise this right by clicking on the “unsubscribe” link in the marketing emails we send you.

 

7.4. Data Portability

You have the right to request that we transfer your personal data to another organization, or directly to you, under certain conditions.

 

8. International Data Transfers

While our primary data centers are in South Africa, we may transfer personal data to third-party processors in other countries. When we transfer your personal data outside South Africa, we ensure that it is protected and transferred in a manner consistent with legal requirements.

 

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “last updated” date. We advise you to review this Privacy Policy periodically for any changes.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Email: info@marketmindsacademy.co.za

Phone: 078 124 1856